Shipping policy

At Glow by Soosoo, we are committed to delivering your orders quickly and securely. This Shipping Policy explains how we handle order processing, delivery timelines, and related expectations.

All orders are typically processed within 1–3 business days after payment confirmation. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery. Shipping times vary by location: domestic orders generally arrive within 5–10 business days, while international shipments may take longer depending on customs procedures and regional carriers.

We partner with trusted shipping services to ensure reliable delivery. Please note that unforeseen circumstances such as weather delays, carrier issues, or customs inspections may impact delivery timelines. While these factors are beyond our control, we will provide assistance if delays occur.

Shipping fees are calculated at checkout based on package weight, shipping destination, and delivery method. From time to time, we may offer free shipping promotions. Customers are responsible for ensuring their shipping details are accurate; Glow by Soosoo is not liable for deliveries sent to incorrect addresses provided at checkout.

For questions about shipping or order status, please reach us at help@glowbysoosoo.com.